A comprehensive stakeholder typology model based on salience attributes in construction projects

Abstract

This article presents a comprehensive project stakeholder typology model (PSTM) based on stakeholder salience attributes (SSAs). Stakeholders are considered as one of the major pillars of construction projects and management of stakeholders is essential to effective project management in the construction industry. A literature review of stakeholder typology and management models was conducted to identify all the different SSAs that are being applied. This analysis revealed important variation in the attributes, models, and frameworks. A questionnaire survey and semistructured interviews were conducted to fulfil the research purpose. Based on a Venn-diagram analysis of data, we suggest a clear and nonoverlapping SSAs framework to be used in construction projects. We also propose a project stakeholder typology model based on SSAs. The results indicated that PSTM divides stakeholders into 15 different types based on four attributes, namely Potency, Legitimacy, Urgency, and Proximity. It is expected that the results of this study can be used by practicing professionals such as project managers when identifying, categorizing, and managing stakeholders in construction projects.