The Networks Role in a Tech Incubator A Case Study of StartupLab

Abstract

This study sets out to analyze the mechanisms that are applied in the underlying construct of a technology business incubator to facilitate a network for it members. By assessing the network facilitation through the incubator’s management, infrastructure and support services, this thesis aim to portray where and how nodes are connected, and what the outcome is for the entrepreneurs. The findings implicate the infrastructure to be the baseline for internal network building, and the management as the crucial factor for connecting nodes both internally and externally. An open landscape combined with the managers’ external network, experience, knowledge and ability to connect nodes is emphasized as main factors to succeed with successful network building in the incubator. The selection process at StartupLab portrayed a synergy effect, as the highly competent environment attracted interested external nodes, leading to external validity for its members from being part of the community. Finally, support services are portrayed as a crucial factor to connect members to both internal and external nodes to gain access to investments, customers, experience and knowledge, and the possibility to collaborate with external and internal actors