What makes a helpful and improvement-oriented colleague? : the role of perceived supervisor-organization value congruence in the relationship between leader-member exchange and organizational citizenship behaviour
Master thesis
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http://hdl.handle.net/11250/95078Utgivelsesdato
2014-02-11Metadata
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- Master of Science [1822]
Sammendrag
This study investigated whether perceived supervisor-organization value
congruence (PVC) may serve as a moderator in the relationship between leadermember
exchange (LMX) and organizational citizenship behaviour (OCB). The
researchers used a recent conceptualization of social leader-member exchange
(SLMX) and economic leader-member exchange (ELMX) as two separate
dimensions of LMX, and differentiated between citizenship behaviour aimed
towards the organization (OCB-O) and the immediate supervisor (OCB-I). A
cross-lagged study among 192 employees from seven different organizations in
Norway showed a positive relationship between SLMX and both OCB-I, and
OCB-O, and a negative relationship between ELMX and OCB-I. Further, our
findings suggest that PVC moderates the relationship between ELMX and OCBO.
We found that employees who have a relationship with their supervisor
characterized by high levels of ELMX, and at the same time perceive a low degree
of value congruence between their immediate supervisor and employing
organization, are less likely to engage in citizenship behaviour benefitting the
organization, compared with those in low-level ELMX relationships. Future
research directions, implications for practice and limitations are discussed.
Keywords: perceived supervisor-organization value congruence; leader–member
exchange; social exchange; organizational citizenship behaviour.
Beskrivelse
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2014