The relationship between employees' perceived interpersonal justice and job burnout in the Norwegian consulting industry, and the mediating role of LMX quality
Master thesis
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Date
2023Metadata
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- Master of Science [1622]
Abstract
This master thesis aims to examine the relationship between employees’
perceived interpersonal justice and job burnout in the Norwegian consulting
industry. Further, it explores the potential mediating role of leader-member
exchange (LMX) quality in the relationship between interpersonal justice and
burnout.
Data was collected through a quantitative self-completion questionnaire on
N=127 respondents who identified themselves as consultants located in Norway,
and work full time for their respective companies. The collected data was
analyzed through regression analysis in IBM SPSS. The analysis found no
significant relationship between interpersonal justice and the two burnout
constructs; Burnout Motivation and Burnout Overload. Consequently, no support
was found for the existence of a relationship between the variables. This finding
led to the cessation of the mediation analysis, as it is based on the underlying
assumption that a statistically significant relationship must exist between
interpersonal justice and at least one of the burnout constructs. The research
transitioned into an exploratory phase aimed at identifying potential significant
relationships among the remaining variables. However, the exploratory research
yielded no significant findings.
While the findings of this study did not support the hypothesis and
provided limited support for existing research, it contributed valuable insights to
academia and filled a crucial knowledge gap in the consulting industry in Norway.
The findings suggest that cultural and industry differences may affect the
relationships between LMX, interpersonal justice, and burnout. There are a
limited number of studies that support the non-correlational results observed in
this study, highlighting the need for further investigation in this area.
Description
Masteroppgave(MSc) in Master of Science in Business, Leadership and Change - Handelshøyskolen BI, 2023