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dc.contributor.authorBucher, Eliane
dc.contributor.authorSchou, Peter Kalum
dc.contributor.authorWaldkirch, Matthias
dc.date.accessioned2022-02-14T11:36:40Z
dc.date.available2022-02-14T11:36:40Z
dc.date.created2020-09-01T13:59:19Z
dc.date.issued2020
dc.identifier.citationOrganization. 2021; 28(1):44-67.en_US
dc.identifier.issn1350-5084
dc.identifier.urihttps://hdl.handle.net/11250/2978732
dc.description.abstractAlgorithmic management is used to govern digital work platforms such as Upwork or Fiverr. However, algorithmic decision-making is often non-transparent and rapidly evolving, forcing workers to constantly adapt their behavior. Extant research focuses on how workers experience algorithmic management, while often disregarding the agency that workers exert in dealing with algorithmic management. Following a sociomateriality perspective, we investigate the practices that workers develop to comply with (assumed) mechanisms of algorithmic management on digital work platforms. Based on a systematic content analysis of 12,294 scraped comments from an online community of digital freelancers, we show how workers adopt direct and indirect “anticipatory compliance practices”, such as undervaluing their own work, staying under the radar, curtailing their outreach to clients and keeping emotions in check, in order to ensure their continued participation on the platform, which takes on the role of a shadow employer. Our study contributes to research on algorithmic management by (1) showing how workers adopt practices aimed at “pacifying” the platform algorithm; (2) outlining how workers engage in extra work; (3) showing how workers co-construct the power of algorithms through their anticipatory compliance practices.en_US
dc.language.isoengen_US
dc.publisherSageen_US
dc.rightsNavngivelse 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.no*
dc.subjectAlgorithmic managementen_US
dc.subjectAlgorithmsen_US
dc.subjectDigital laboren_US
dc.subjectGig economyen_US
dc.subjectOnline platformsen_US
dc.subjectSociomaterialityen_US
dc.titlePacifying the Algorithm – Anticipatory compliance in the face of algorithmic management in the gig economyen_US
dc.typeJournal articleen_US
dc.typePeer revieweden_US
dc.description.versionpublishedVersionen_US
dc.rights.holderThe Authorsen_US
dc.source.pagenumber44-67en_US
dc.source.volume28en_US
dc.source.journalOrganizationen_US
dc.source.issue1en_US
dc.identifier.doi10.1177/1350508420961531
dc.identifier.cristin1826498
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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Navngivelse 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Navngivelse 4.0 Internasjonal