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Does observation of employees affect the quality of Leader Member Exchange (LMX)-relationships?

Fagermo, Jonas Hjemaas; Sæther, Even
Master thesis
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https://hdl.handle.net/11250/2824223
Date
2021
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  • Master of Science [1116]
Abstract
This study seeks to explore the relationship between observation of

employees and leader-member exchange theory (LMX). Hence, exploring

whether observation of employees affects the quality of relation shared between

an employee and its closest supervisor.

Our study examines a total of 286 respondents working within the field of

marketing and sales in the UK and USA. The results show that intense and

hierarchical forms of employee observation negatively affects LMX-quality. In

the results we also found a significant positive impact on LMX-quality, when

employees perceive that the intention of observation is to facilitate learning and

development, which we have operationalized through the theory of mastery

climate. Furthermore, the study posits that a performance climate negatively

affects LMX-quality. However, we did not find any support for this in the results
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2021
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Handelshøyskolen BI

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