An investigation in Norwegian seafood air cargo operations

Abstract

Seafood is the third largest export product in Norway, after oil and gas. Sea fishing and aquaculture activities produced approximately 930 thousand tons of seafood for the industry in 2019. Markets outside Europe require air transportation in order to get the fresh commodities to market on time. This investigation looks at the structure and efficiency related to the shipment of these goods that go through Oslo Airport Gardermoen (OSL). We present and investigate the research questions “What are the key dynamics, challenges and opportunities of seafood export handling at Oslo Airport Gardermoen?”. Theoretical relevance to support our investigation and study is found in our comprehensive literature review. We have analysed literature regarding air cargo operations, relationship management, cold chain logistics and terminal requirements in efficiency planning. We have utilised a qualitative strategy with a cross-sectional design. Semistructured interviews have been conducted with Avinor, airport forwarder and terminal owners at OSL. These focused on current challenges, future potential, and requirements to be achieved for a successful capture of the expected increase in market demand. Our investigation and findings show that there is potential for improvements surrounding information flow between actors in the value chain, where much of the uncertainty and volatility is found. Opportunities exist to improve capacity utilization through better coordination and infrastructure planning. Air cargo operators at OSL are aware of the underlying problems and opportunities that exist, but struggle to coordinate their efforts. Operators at OSL could not only improve current operations, but also to capture a greater market share by proactively preparing for the future market demand.