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Early-career and positive-deviant leaders in practice - A qualitative study of Sales Executives at CHG-MERIDIAN

Federspiel, Tim; Sprotte, Paula
Master thesis
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https://hdl.handle.net/11250/2688028
Utgivelsesdato
2020
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Samlinger
  • Master of Science [963]
Sammendrag
Given the general importance of leadership in today’s rapidly changing business

world, our thesis aims to investigate early-career success in the framework of a case

study at a company that operates in the sales and service sector. Utilizing qualitative

research, we collected data through semi-structured interviews from seven Sales

Executives at CHG-MERIDIAN who were recently promoted to a leadership

position and are considered as positive deviant within the organization. By

enriching the insights from the leaders with external and team perspectives, the

research question: ‘What do early-career and positive-deviant leaders do that makes

them successful?’ was approached from a multi-perspective view.

We identify six relevant practices presented in the proposition of a conceptual

model that shows the two main findings of our thesis. The first finding states that a

strive for continuous improvement and a constant challenge of the status-quo are

crucial for the success of early-career leaders. With initiative behavior and

continuously evoking personal and team development, the leaders gain acceptance

within the team and also contribute to overcoming their lack of experience through

the pursuit of improvement. The second finding indicates that collaborating and

building trust with and within the team is another major factor of success for leaders

at an early stage of their career. Even though CHG-MERIDIAN is an organization

that is driven by sales, which is known to be a competitive and goal-oriented

landscape, we find that the investigated sample emphasizes collaborative and

supportive practices, in order to achieve maximum potential, mutual benefit and

development for themselves as well as for their subordinates.
Beskrivelse
Masteroppgave(MSc) in Master of Science in Business, Leadership and Change - Handelshøyskolen BI, 2020
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Handelshøyskolen BI

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