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Digital Mindsets, Job Satisfaction and the Role of Intolerance of Uncertainty: A Conditional Approach

Warholm, Oda; Bjerkheim, Christel R.
Master thesis
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URI
https://hdl.handle.net/11250/2686861
Date
2020
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  • Master of Science [963]
Abstract
The purpose of this study was to examine the relationship between digital

mindset and job satisfaction. The study further propose a model that explores the

potential mediating influence intolerance of uncertainty, as well as the moderating

effects of gender, and level of autonomy, may have on the relationship between

digital mindset and intolerance of uncertainty, and intolerance of uncertainty and

job satisfaction, respectively. In order to explore the relationships, we applied data

collected from a two-staged survey. A sample of 120 employees in a Norwegian

retail company was obtained. Through a conditional process approach, the results

from the data collection showed that the relationship between digital mindset and

job satisfaction was non-significant. The results also showed that the mediating

effect of intolerance of uncertainty on the relationship between digital mindset and

job satisfaction was non-significant. Moreover, the results measuring the

moderating effect of gender on digital mindset and intolerance of uncertainty was

not significant, nor was the moderating effect of autonomy on job satisfaction and

intolerance of uncertainty. Thus, none of the hypothesised relationship was

supported in the present study. Further, results, limitations, and directions for future

research are discussed.

Keywords: Digital Mindsets, Job Satisfaction and Intolerance of Uncertainty
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2020
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Handelshøyskolen BI

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