Digital Mindsets, Job Satisfaction and the Role of Intolerance of Uncertainty: A Conditional Approach
Master thesis

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Date
2020Metadata
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- Master of Science [1525]
Abstract
The purpose of this study was to examine the relationship between digital
mindset and job satisfaction. The study further propose a model that explores the
potential mediating influence intolerance of uncertainty, as well as the moderating
effects of gender, and level of autonomy, may have on the relationship between
digital mindset and intolerance of uncertainty, and intolerance of uncertainty and
job satisfaction, respectively. In order to explore the relationships, we applied data
collected from a two-staged survey. A sample of 120 employees in a Norwegian
retail company was obtained. Through a conditional process approach, the results
from the data collection showed that the relationship between digital mindset and
job satisfaction was non-significant. The results also showed that the mediating
effect of intolerance of uncertainty on the relationship between digital mindset and
job satisfaction was non-significant. Moreover, the results measuring the
moderating effect of gender on digital mindset and intolerance of uncertainty was
not significant, nor was the moderating effect of autonomy on job satisfaction and
intolerance of uncertainty. Thus, none of the hypothesised relationship was
supported in the present study. Further, results, limitations, and directions for future
research are discussed.
Keywords: Digital Mindsets, Job Satisfaction and Intolerance of Uncertainty
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2020