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Employees’ Technology Acceptance in the Workplace: Extending the Unified Theory of Acceptance and Use of Technology

Tangen, Tiril Charlotte Dahl; Ahlbom, Camilla Schultz
Master thesis
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URI
https://hdl.handle.net/11250/2686798
Date
2020
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  • Master of Science [963]
Abstract
In response to new technology taking place in many organizations, this

thesis intends to contribute to the literature of technology adoption. The current

study applies the Unified Theory of Acceptance and Use of Technology and extends

the model by adding different digital mindsets, such as growth/fixed digital mindset

and zero-sum/expandable-sum digital mindset. The aim is to investigate to what

extent digital mindsets may influence employee’s technology acceptance and their

intention to use new technology. This study relies on a cross-sectional design and

examines 87 HR workers in a company that is in the process of implementing a new

digital HRM system.

The findings show that performance expectancy, social influence, and effort

expectancy, has a strong positive influence on employees’ intention to use new

technology. This study contributes to the research field of information technology

by providing valuable insights about individuals' technology acceptance, and to

better understand how new technology can be introduced successfully in the

workplace. Also, it serves as a foundation for future research on technology

acceptance, and employee’s intentions to use new technology. Practical

implications, limitations, and suggestions for future research are discussed.

Keywords: Mindset, Digital Mindset, Technology, Employee Responses, Technology

Acceptance, Information Technology, Unified Theory of Acceptance and Use of

Technology
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Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2020
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Handelshøyskolen BI

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