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Important mechanisms to succeed with facilitating a continuous learning culture and change processes within hospitals

Lillebo, Kristian Bekkevold; Østensen, Mathilde
Master thesis
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URI
http://hdl.handle.net/11250/2623030
Date
2019
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  • Master of Science [1117]
Abstract
This paper examines the implementation of new initiatives within the healthcare

sector. Our motivation for the study is the positive impact a successful new

initiative can have on patient treatment and thereby affect people’s lives. Within

Akershus universitetssykehus (Ahus) we have looked at which factors and

mechanisms that has affected the change process within two departments.

Furthermore, if the quality improvement program has affected the routines and

thereby caused a continuous learning culture. The paper examines two

departments within Ahus that has implemented new initiatives, and our data was

collected through semi-structured interviews and observations. After transcribing

and analyzing our collected data, we found that the structural changes made was

an important mechanism to successfully achieve improved patient treatment.

Further, we found that the support from the Development-unit staff, and their

improvement-knowledge, was important to successfully implement the new

initiatives and thereby facilitate a continuous learning culture within the

department.
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2019
Publisher
Handelshøyskolen BI

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