• norsk
    • English
  • English 
    • norsk
    • English
  • Login
View Item 
  •   Home
  • Handelshøyskolen BI
  • Publikasjoner fra CRIStin - BI
  • View Item
  •   Home
  • Handelshøyskolen BI
  • Publikasjoner fra CRIStin - BI
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Sharing by Proxy: Invisible Users in the Sharing Economy

Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Hoffmann, Christian Pieter
Journal article, Peer reviewed
Published version
Thumbnail
View/Open
Newlands%2C+Lutz%2C+Hoffmann%2C+2018+-+Users+by+Proxy.pdf (401.2Kb)
URI
http://hdl.handle.net/11250/2571560
Date
2018
Metadata
Show full item record
Collections
  • Publikasjoner fra CRIStin - BI [641]
  • Scientific articles [1759]
Original version
First Monday, 2018, 23(11), 1-14   http://dx.doi.org/10.5210/fm.v23i11.8159
Abstract
With the future of work increasingly data-driven, platforms automate decisions based on the collection of vast quantities of user data. However, non-users constitute a challenge as they provide little to no data for either platforms or other users. We focus on a category of (non-)users that has not received any attention in research: users-by-proxy. Users-by-proxy make use of sharing services but they are not themselves part of the sharing transaction. Platforms cannot analyze their behavior to tailor services or allocate labor most effectively. Users-by-proxy also have significant implications for trust and reputation mechanisms. In this conceptual contribution, we provide a definition of users-by-proxy as a third category between users and non-users, developing a typology of users-by-proxy based on motives of non-/use. We focus on the ramifications of users-by-proxy for the future of work and their significance for the limits of data-driven decision making.
Publisher
First Monday
Journal
First Monday

Contact Us | Send Feedback

Privacy policy
DSpace software copyright © 2002-2019  DuraSpace

Service from  Unit
 

 

Browse

ArchiveCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsDocument TypesJournalsThis CollectionBy Issue DateAuthorsTitlesSubjectsDocument TypesJournals

My Account

Login

Statistics

View Usage Statistics

Contact Us | Send Feedback

Privacy policy
DSpace software copyright © 2002-2019  DuraSpace

Service from  Unit