Optimization of icenet's call centre performance using queuing theory approach
Master thesis
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http://hdl.handle.net/11250/2484942Utgivelsesdato
2017Metadata
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- Master of Science [1621]
Beskrivelse
Masteroppgave(MSc) in Master of Science in Business, Logistics, operations and supply chain management - Handelshøyskolen BI, 2017