Optimization of icenet's call centre performance using queuing theory approach
Master thesis
Permanent link
http://hdl.handle.net/11250/2484942Issue date
2017Metadata
Show full item recordCollections
- Master of Science [751]
Description
Masteroppgave(MSc) in Master of Science in Business, Logistics, operations and supply chain management - Handelshøyskolen BI, 2017