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Leading by example: Values-based strategy to instill ethical conduct

Nygaard, Arne; Biong, Harald; Silkoset, Ragnhild; Kidwell, Roland E.
Journal article, Peer reviewed
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URI
http://hdl.handle.net/11250/2459821
Date
2017
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  • Scientific articles [1334]
Original version
Journal of Business Ethics, 2017, 145(1): 133-139   http://dx.doi.org/10.1007/s10551-015-2885-9
Abstract
Years of research clearly shows that relying on traditional organizational power bases is not effective when companies want to promote business ethics and performance. It is not only that the use of legitimate power to establish ethics codes and coercive power to punish employees who do not comply does not work; this study—based on a multi-method research approach in the retail industry—indicates that the classic iron fist leads to unethical business values and lower service performance. But there is a light at the end of the tunnel for forward-looking managers. The ethical attitudes and behaviors of employees within international organizations is a dynamic variable that is possible to change by the use of values-based leadership. Our extensive study of a large grocery store chain owned by a multinational corporation indicates that managers who lead by example will boost team values and commitment.
Description
The accepted and peer reviewed manuscript to the article
Publisher
Springer
Journal
Journal of Business Ethics

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