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dc.contributor.authorMadsen, Dag Øivind
dc.contributor.authorStenheim, Tonny
dc.date.accessioned2014-05-28T14:06:46Z
dc.date.available2014-05-28T14:06:46Z
dc.date.issued2014
dc.identifier.citationProblems and Perspectives in Management, 12(2014)1: 121-131nb_NO
dc.identifier.issn1810-5467
dc.identifier.urihttp://hdl.handle.net/11250/195613
dc.descriptionThis is an Open Access journal available at businessperspectives.orgnb_NO
dc.description.abstractThe balanced scorecard (BSC) is one of the most widely used and discussed management concepts in the world. Although many BSC success stories have been cited in the practitioner-oriented literature and in the business media, researchers have shown that the implementation of BSC can be a complicated process. There are many pitfalls and dysfunctional consequences associated with the implementation and use of the BSC. Still, little research is conducted on BSC implementation issues. This paper reports on a qualitative study of Scandinavian BSC users. Based on interview data, the paper identifies four main problem areas associated with the implementation of the BSC concept: conceptual, technical, social and political issues. These problematic issues are discussed with reference to the existing BSC literature, and more generally, the literature on the implementation of management concepts in organizations.nb_NO
dc.language.isoengnb_NO
dc.publisherBusiness Perspectivesnb_NO
dc.subjectbalanced scorecardnb_NO
dc.subjectmanagement conceptsnb_NO
dc.subjectimplementationnb_NO
dc.subjectproblemsnb_NO
dc.subjectbarriersnb_NO
dc.subjectperceptionsnb_NO
dc.titlePerceived problems associated with the implementation of the balanced scorecard: evidence from Scandinavianb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.source.pagenumber121-131nb_NO
dc.source.volume12nb_NO
dc.source.journalProblems and Perspectives in Managementnb_NO
dc.source.issue1nb_NO
dc.description.localcode1, OAnb_NO


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