The power of high-quality connections in knowledge work : a qualitative study of knowledge sharing practices in oil exploration and management consulting
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- Master of Science 
In response to a lack of practice-based approaches to knowledge sharing, and the call for bringing human actors, their actions and interactions to the centre stage of organizational research, this thesis adopts a practice-lens to knowledge sharing. The aim of the thesis is to identify how knowledge sharing practices look like when at their best, and what role high-quality connections play in such practices. Based on selected observations and interviews in two different organizational settings (oil exploration and management consulting) five best practices for knowledge sharing are identified: (1) mobilizing engagement, (2) interacting offstage, (3) making it tangible, (4) sharing space, and (5) help giving/help seeking. The authors find that high-quality connections play a decisive role in all of these practices. In some cases high-quality connections enable the practices, in other cases the practices build high-quality connections. Thus, this thesis provides insight into how knowledge sharing practices both shape, and are shaped by, highquality connections. Implications for theory and practice are discussed.
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2014