• norsk
    • English
  • norsk 
    • norsk
    • English
  • Logg inn
Vis innførsel 
  •   Hjem
  • Handelshøyskolen BI
  • Student papers
  • Master of Science
  • Vis innførsel
  •   Hjem
  • Handelshøyskolen BI
  • Student papers
  • Master of Science
  • Vis innførsel
JavaScript is disabled for your browser. Some features of this site may not work without it.

Using process simulation to support decision makers at the AMK O&A call center in analyzing and improving organizational performance and thus reducing prehospital response time

Løken, Kathrine H.; Storstad, Eirin Lie
Master thesis
Thumbnail
Åpne
MSc thesis - Storstad & Løken.pdf (3.804Mb)
Permanent lenke
http://hdl.handle.net/11250/94843
Utgivelsesdato
2012-05-15
Metadata
Vis full innførsel
Samlinger
  • Master of Science [1116]
Sammendrag
The work with this master thesis has been highly interesting and highly challenging. The fact that we have six kids altogether, including newborn triplets, has tested our personal capacities to a great extent. The thesis has been written in many different places, at irregular hours, with many extra little helpers and tons of goodwill and help from family and friends. Without all you guys this project would never have been possible. However, we have really enjoyed the theme and the importance of the topic and hopefully the content of the thesis will have influence on and inspire people who want to utilize the powerful possibilities computer simulation might have to offer managers and decision maker in the health care sector in Norway. It has especially been interesting to observe the operations at the call center at Ullevål, and the supporting attitude we met from all the paramedics, nurses and managers. We would like to give special thanks to Tore Karl Saupstad, Anne-Lene Finsrud and Andreas Hansen for all the help and information provided of the important parts of the call center operations. We would also like to thank them for their honest feedback about all the challenges AMK is facing. We have also appreciated the feedback and ideas from John-Martin Dervå and our supervisor Atle Nordli. Lastly, we need to tell our beloved ones (Line and Tore) how much we have appreciated their patience, love and support that made it possible for two mums to finish a master thesis, and hopefully landed it with style…
Beskrivelse
Masteroppgave(MSc) in Master of Science in Business, Logistics, operations and supply chain management - Handelshøyskolen BI, 2012

Kontakt oss | Gi tilbakemelding

Personvernerklæring
DSpace software copyright © 2002-2019  DuraSpace

Levert av  Unit
 

 

Bla i

Hele arkivetDelarkiv og samlingerUtgivelsesdatoForfattereTitlerEmneordDokumenttyperTidsskrifterDenne samlingenUtgivelsesdatoForfattereTitlerEmneordDokumenttyperTidsskrifter

Min side

Logg inn

Statistikk

Besøksstatistikk

Kontakt oss | Gi tilbakemelding

Personvernerklæring
DSpace software copyright © 2002-2019  DuraSpace

Levert av  Unit