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Leader’s Social Presence and Work Engagement in Virtual Teams: The Moderating Role of Media Richness

Yaghmai, Mona; Bøe, Thea Kristine
Master thesis
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https://hdl.handle.net/11250/2827169
Date
2021
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  • Master of Science [1823]
Abstract
The increase of research on remote working and virtual teams in recent decades

has been undeniable as the world has been changing into a more virtual one. The

Covid-19 pandemic has also forced organizations into virtual teamwork, bringing

on issues surrounding employee motivation, considering the substantial amount of

insecurity and pressure, which again may negatively influence performance. As

such, this research paper will investigate how the role of a leader's social presence

can influence work engagement in virtual teams.

The research includes responses from 85 leaders and 420 employees from nine

different organizations. The results of a multilevel analysis show that both

psychological involvement and behavioral engagement have significant

relationships with work engagement, but not copresence. Further, we found

behavioral engagement to have a significant relationship with media richness. The

statistical analysis found no support for a relationship between work engagement

and copresence, neither between media richness and psychological involvement or

copresence. Although none of the correlations were strong, we believe that this

contributes to research on the respective topics and hope that it will inspire more

researchers to investigate something that will potentially be very important in the

coming years. We have considered limitations and future research, as well as

practical and theoretical implications.
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2021
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Handelshøyskolen BI

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