Vis enkel innførsel

dc.contributor.authorChen, Tom
dc.contributor.authorDodds, Sarah
dc.contributor.authorFinsterwalder, Jörg
dc.contributor.authorWitell, Lars
dc.contributor.authorCheung, Lilliemay
dc.contributor.authorFalter, Mareike
dc.contributor.authorGarry, Tony
dc.contributor.authorSnyder, Hannah
dc.contributor.authorMcColl-Kennedy, Janet
dc.date.accessioned2021-06-15T11:05:57Z
dc.date.available2021-06-15T11:05:57Z
dc.date.created2020-07-16T09:20:40Z
dc.date.issued2020
dc.identifier.citationJournal of Service Management, 2021, Vol. 32 No. 3, pp. 383-406.en_US
dc.identifier.issn1757-5818
dc.identifier.urihttps://hdl.handle.net/11250/2759531
dc.description.abstractPeople are responsible for their wellbeing, yet whether they take ownership of their own or even others' wellbeing might vary from actor to actor. Such psychological ownership (PO) influences the dynamics of how wellbeing is co-created, particularly amongst actors, and ultimately determines actors' subjective wellbeing. The paper's research objective pertains to explicating the concept of the co-creation of wellbeing and conceptualizing the dynamics inherent to the co-creation of wellbeing with consideration of the influences of all involved actors from a PO perspective. To provide a new conceptualization and framework for the dynamics of wellbeing co-creation, this research synthesizes wellbeing, PO and value co-creation literature. Four healthcare cases serve to illustrate the effects of engaged actors' PO on the co-creation of wellbeing. The derived conceptual framework of dynamic co-creation of wellbeing suggests four main propositions: (1) the focal actor's wellbeing state is the intangible target of the focal actor's and other engaged actors' PO, transformed throughout the process of wellbeing co-creation, (2) PO over the focal actor's wellbeing state is subject to the three interrelated routes of exercising control, investing in the target, and intimately knowing the target, which determine the instigation of wellbeing co-creation, (3) the level of PO over the focal actor's wellbeing state can vary, influence and be influenced by the extent of wellbeing co-creation, (4) the co-creation of wellbeing, evoked by PO, is founded on resource integration, which influences the resources–challenges equilibrium of focal actor and of all other engaged actors, affecting individual subjective wellbeing. This article provides a novel conceptual framework that can shed new light on the co-creation of wellbeing in service research. Through the introduction of PO the transformation of lives and wellbeing can be better understood.en_US
dc.language.isoengen_US
dc.publisherEmeralden_US
dc.subjectPsychological ownershipen_US
dc.subjectDynamicsen_US
dc.subjectWellbeing co-creationen_US
dc.subjectSubjective wellbeingen_US
dc.subjectResources– challenges equilibriumen_US
dc.subjectTransformative service researchen_US
dc.subjectHealthcareen_US
dc.titleDynamics of wellbeing co-creation: a psychological ownership perspectiveen_US
dc.typeJournal articleen_US
dc.typePeer revieweden_US
dc.description.versionacceptedVersionen_US
dc.source.pagenumber383-406.en_US
dc.source.volume32en_US
dc.source.journalJournal of Service Management (JOSM)en_US
dc.source.issue3en_US
dc.identifier.doi10.1108/JOSM-09-2019-0297
dc.identifier.cristin1819538
cristin.ispublishedtrue
cristin.fulltextpreprint
cristin.qualitycode1


Tilhørende fil(er)

Thumbnail

Denne innførselen finnes i følgende samling(er)

Vis enkel innførsel