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– Enhancing the potential of HR responsibilities – a relational approach to successful devolution to the line

Hessen, Julie Dyngeland; Ødegaard, Annika Lyssand
Master thesis
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URI
https://hdl.handle.net/11250/2686688
Date
2020
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  • Master of Science [963]
Abstract
The aim of this thesis is to explore how HR managers and line managers collaborate

when implementing HR practices, such as an employee engagement survey, in terms of

unleashing the potential of devolution to the line. By acknowledging the gaps between the

literature and reality presented by Andersen and Kuvaas (2009), we were inspired to have a

relational approach to better understand the HR partnership and its effects in organizations

devolving HR to the line.

Drawing on grounded theory, we conducted a case study of 17 virtual semi-structured

interviews with line managers and HR managers in an organization conducting a devolution

strategy to investigate their real-life experiences during the process of an employee

engagement survey. As a result of the data-near way method of working and our theoretical

sampling, the initiator of the HR practice was also added to our sample.

This thesis made some valuable contributions to the field of HRM. More specifically,

discrepancies within the HR partnership regarding role clarification were detected. In turn,

this may influence the people-management causal chain which is of relevance for bringing

well-intended HR practices to life. Moreover, the present thesis contributes to research by

recognizing the importance of organizational support throughout the line. In fact, our findings

indicate that organizational support might even compensate for the need for formal training

when devolving HR responsibilities. Thus, our thesis proposes that all levels in the line must

be acknowledged for organizations to unleash the full potential of devolution to the line.
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2020
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Handelshøyskolen BI

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