Cleared for Takeoff? A Snapshot of Context for Change in a High-Risk Industry

Abstract

Civil aviation is a high-risk industry where actors are experiencing increasing focus on economic performance, greater international competition, and growing safety threats that require continual organizational adjustments. In this article, we present the findings of a case study conducted within the Norwegian national air traffic management organization—Avinor, in preparation for a major reorganization initiative. In this study, we mapped the aggregated readiness and positioning for organizational change in the three main air traffic control centers in Norway using a mixed-method approach to person–environment Fit to help organizational leaders better understand each unit’s positioning for change, and more specifically, individual preferences for change styles. The results suggest that participants at the different air traffic control centers had developed distinctly different change preferences at both the group and individual levels, and that each was distinctly different from the other units in their positioning and readiness for change.