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Digitalisation and Sustainability in Hospital Supply Chain Management

Anke, Marcus; Bolstad, Johan
Master thesis
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URI
http://hdl.handle.net/11250/2623584
Date
2019
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  • Master of Science [1525]
Abstract
Purpose

Hospital supply chains are known to be complex entities dealing with a diversity

of products, patient needs and expectations from surroundings. They remain

fragmented and manual and have struggled to find an optimal structure to perform

excellent patient service. Stakeholders demand rapid information, high efficiency

and increased environmental awareness. There is a great potential for digitalised

improvements to develop hospitals to secure both present and future needs. The

purpose of this research has been to describe digitalisation and sustainability in a

hospital supply chain. Our goal is to explore how digitalised unmanned aerial

vehicles in hospital supply chain management can affect the three pillars of the

triple bottom line principle.

Methodology

We will use the reviewed literature to design a theoretical framework which will

be used as a base through this study. This theoretical framework will be applied to

a case study design for Oslo University Hospital. In this case study we will use a

mix of quantitative- and qualitative data, where latter is mainly obtained by semistructured

interviews.

Subject

Digitalised unmanned aerial vehicles used in a hospital supply chain to map the

sustainable effects. We are comparing the differences from a current and future

situation. Based on this, we have chosen our research question: “How can

digitalisation affect sustainability in a hospital supply chain management?”.

Key findings

The main finding was how digitalised unmanned aerial vehicles is a source to

predictability, which currently is absent in the hospital supply chain. Additionally,

abilities of digitalisation can enhance interaction and information sharing in the

hospital supply chain management. As a consequence, the flow of goods is

improved causing sustainable effects in all three pillars of the triple bottom line

principle. Definitions

Throughout the research we will use Oslo University Hospital (OUH) as the

designation of the hospital network of Oslo, including Rikshospitalet, Ullevål,

Aker Hospital, and all laboratories, clinics and facilities related to the hospital

network in Oslo.

We will also refer to Rikshospitalet several times in this research. When we refer

to Rikshospitalet we mean the specific hospital located at Gaustad in Oslo.

Furthermore, Ullevål Hospital (Ullevål) will be the specific hospital located in

Kirkeveien.

“Biological material” refers to several types of samples; blood samples, urine,

saliva, excrement, human tissue, semen, vaginal secretions, etc.

“Radioactive Isotopes (RI)” is a radioactive tracer used in Positron Emission

Tomography (PET) scans.
Description
Masteroppgave(MSc) in Master of Science in Business, Logistics, operations and supply chain management - Handelshøyskolen BI, 2019
Publisher
Handelshøyskolen BI

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