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An Investigation of Enhancing Moderators for the CSR-AC Relationship

Glomlien, Fride Elvira
Master thesis
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http://hdl.handle.net/11250/2622008
Date
2019
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  • Master of Science [1555]
Abstract
A substantial amount of research indicates that there is a positive relationship

between employees’ perception of their workplace’s degree of corporate social

responsibility (CSR) and affective commitment (AC). Yet, little is known about

how the employee’s cognitive processes modify this relationship. First, drawing

on the self-concern and other-orientation as moderators (SCOOM) hypothesis

(De Dreu & Nauta, 2009), the current thesis tests the hypothesis that the

relationship is enhanced by cognitive processes rooted in other-orientation (OO):

Being biased towards information that is relevant to outcomes on the collective

level increases the employees' AC to the organisation when they have a positive

evaluation of its CSR climate. Further, as previous studies indicate that perceived

organisational support (POS) positively enhances the effect of CSR on AC, the

study also aims to investigate whether organisational support will act as a

moderator in a new context. A cross-sectional study was carried out to test these

hypotheses. The study was set in the legal industry, through the collection of data

from Norwegian law firms, a largely neglected context for research on CSR and

AC. The main findings indicate that OO is insignificant for the CSR-AC

relationship, while the statistically significant moderating effect of POS was

replicated. Theoretical and managerial implications are discussed.

Keywords: affective commitment; corporate social responsibility; perceived

organisational support; other-orientation; Norway; law firm; legal industry;

private sector
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2019
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Handelshøyskolen BI

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