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How Technology-Assisted Supplemental Work Influences Burnout and Work Engagement

Hatteland, Ingrid; Ingemundsen, Karen Helene
Master thesis
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2039808.pdf (2.469Mb)
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http://hdl.handle.net/11250/2578783
Utgivelsesdato
2018
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  • Master of Science [1116]
Sammendrag
Organizations are continually confronted with automation, digital

platforms, and other innovations that are changing the fundamental nature of

work. Therefore, understanding what impact technology has on employees is

crucial. This study investigates the role technology-assisted supplemental work,

abbreviated to TASW, has on the relationships between job demands and burnout,

and job resources and work engagement. This paper follows the spirit of previous

research in the field; with four questionnaires used to measure job demands and

resources, burnout, work engagement and TASW.

We distributed one web-based questionnaire to voluntary participants on

social media by email, and distribution to friends and family. Based on the valid

responses obtained (n = 423), multiple regression analyses were conducted. We

found positive relationships between job demands and burnout, and job resources

and work engagement. Further, negative relationship between job demands and

work engagement, and job resources and burnout were found. We also found a

positive relationship between TASW and burnout. The moderating role of TASW

between the different independent variables and dependent variables was nonexistent.

In light of these findings we discuss theoretical contributions, limitations,

directions for future research and implication for practice.
Beskrivelse
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2018
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Handelshøyskolen BI

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