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Bouncing back: The road to role mastery is paved with agency

Hovland, Andreas Qvale; Sørensen, Emilie Valand
Master thesis
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URI
http://hdl.handle.net/11250/2578456
Date
2018
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  • Master of Science [1823]
Abstract
Given the context of a Norwegian professional service firm, this case

study design aimed to study the lived experience of organizational actors

following a deliberate organizational change. The aim of the thesis was to identify

the micro-processes that contribute to variations in agency following a deliberate

change. Our analysis revealed how an organizational change triggered five distinct

micro-processes. These are: orientation, role alignment, redefining the role,

resource identification, and resource mobilization. Further, we found that

resources, and specifically how organizational actors identify and mobilize them,

act as both an enabler for the trajectory of processes and its own micro-process. In

addition, our analysis reveals how resource identification and mobilization are the

primary source of variations of agency within each micro-process. Lastly, our

analysis reveals how the successful mobilization of resources results in the growth

of agency. Thus, this thesis provides insight to both the change literature and

institutional theory. Theoretical implications and contributions are discussed.
Description
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2018
Publisher
Handelshøyskolen BI

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