Leader self-awareness – a key to improve trust? The mediating role of self-other rating discrepancy in the relationship between open-to-learning conversations and relational trust
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- Master of Science 
Purpose: This study explored the relationship between workshops in Open-to- Learning Conversations (OTL) and relational trust, as well as the mediating role of leader self-awareness, measured by self-other rating discrepancy. Methodology/ approach/ design: A classic experimental design was applied to evaluate the effect of a workshop in OTL, evaluated by online surveys. A pre- and post-test was conducted, including both a treatment group (those who attended the workshop) and a control group (those who did not attend the workshop). The study was conducted among 49 school leaders and 73 teachers in Norwegian schools, over a 4-month time span. Complete connections used for mediation analysis consisted of 24 school leaders and 49 teachers. Findings: The results indicate rating discrepancy to be a significant mediator between OTL and relational trust, but no significant effect of OTL training on rating discrepancy nor relational trust was found. Possible explanations for this is discussed. Originality/ value: Our results indicate that leaders who are self-aware create stronger trusting bonds with their employees. The results also indicate that the effect OTL training has on trust, goes through self-awareness. Thus, there are indications that OTL is a workshop in self-awareness. If so, OTL training is not school specific, and have the possibility of being used outside the school sector to foster trust and organizational effectiveness. Keywords: self-awareness, self-other rating discrepancy, relational trust, Opento- Leaning Conversations, leadership, learning.
Masteroppgave(MSc) in Master of Science in Leadership and Organizational Psychology - Handelshøyskolen BI, 2017