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Prosperous Micromanagement ; A qualitative study of leadership behaviour in high performing retail stores

Bergstrøm, Petter; Raknes, Lars Peter
Master thesis
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http://hdl.handle.net/11250/2445390
Issue date
2016
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Abstract
In response to the negativity surrounding micromanagement, we aim to research

and show that micromanagement is not a one-sided evil, as it is viewed in today’s

literature. We will explore and compare three different high-performing cases and

dwell deeper into their leadership behaviour. Despite their success we located

several behaviours associated with micromanagement. Six different categories

with coherent practices was identified: (1) rigorous attention to detail & external

appearance, (2) meticulous planning, execution & follow-up, (3) strict financial &

logistical control, (4) surveillance & testing, (5) comprehensive training and

never-ending learning and (6) social modelling & caregiving.

Moreover, by thoroughly excavating the term micromanager we have been able to

add further substance to the term, exploring numerous uncharted territories

revealing new unascertained discoveries regarding this bedevilled phenomenon.

Where contemporary leadership theory has leapfrogged the advantageous sides of

the term, we have reaped its prosperity fulfilling its inherent potential. We have

showed that its latent abilities have to be buoyed by other factors to truly flourish,

explicitly by social modelling and caregiving. Additionally, we have presented,

compared and adduced similarities between micromanagement and other

acclaimed theoretical terms. Divulging distinct coinciding facets amongst them

exhibiting that the road from malpractice to prosperity is shorter than one might imagine.
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Masteroppgave(MSc) in Leadership and Change - Handelshøyskolen BI, 2016
Publisher
BI Norwegian Business School

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