Show simple item record

dc.contributor.authorLins, Sebastian
dc.contributor.authorBecker, Jan-Michael
dc.contributor.authorLyytinen, Kalle
dc.contributor.authorSunyaev, Ali
dc.date.accessioned2023-10-25T16:19:57Z
dc.date.available2023-10-25T16:19:57Z
dc.date.created2022-08-19T09:30:18Z
dc.date.issued2023
dc.identifier.citationData Base for Advances in Information Systems. 2023, 54 (3), 75-118.en_US
dc.identifier.issn1532-0936
dc.identifier.urihttps://hdl.handle.net/11250/3098757
dc.description.abstractPrior information system research remains inconsistent of the effects of system certifications. In their current use, certifications are often reduced to graphical seals. This approach fails to incorporate detailed assurance information emanating from the certification process. To address this gap, we adopt a design science approach and deploy a four-phase research design to clarify how to design impactful IS certification presentations. First, we identify sources of users’ limited understanding of seals and formulate a design proposal for a certification presentation by drawing upon the elaboration likelihood model. In the second phase, we formulate and validate a set of design meta-requirements and guidelines to improve certification presentation, using cognitive load theory and Toulmin’s model of argumentation as kernel theories. In the third phase, new certification presentations that comply with the proposed guidelines are developed and evaluated for their effectiveness. We show that presentations that augment seal-based certification presentations with richer assurance information improve certification effectiveness. This increases users’ assurance and trust perceptions when the presentations align with the users’ cognitive information processing needs in ways that reduce their cognitive load and enhance argument quality of assurance information.en_US
dc.description.abstractA Design Theory for Certification Presentationsen_US
dc.language.isoengen_US
dc.publisherAMCen_US
dc.titleA Design Theory for Certification Presentationsen_US
dc.title.alternativeA Design Theory for Certification Presentationsen_US
dc.typeJournal articleen_US
dc.typePeer revieweden_US
dc.description.versionacceptedVersionen_US
dc.source.pagenumber75-118en_US
dc.source.volume54en_US
dc.source.journalData Base for Advances in Information Systemsen_US
dc.source.issue3en_US
dc.identifier.doi10.1145/3614178.3614183
dc.identifier.cristin2044395
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.fulltextpreprint
cristin.fulltextoriginal
cristin.qualitycode1


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record