Browsing Publikasjoner fra CRIStin - BI by Journals "Internet Research"

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    • The Conditioning Function of Rating Mechanisms for Consumers in the Sharing Economy 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Fieseler, Christian (Journal article; Peer reviewed, 2019)
      Purpose The purpose of this paper is to explore how rating mechanisms encourage emotional labor norms among sharing economy consumers. Design/methodology/approach This study follows a mixed-methods research design. ...