Blar i BI Open på forfatter "Bjerklund, Ida Smedheim"
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Affective Empathy and Emotional Contagion - A look into theory and critique of measurement scales
de Souza, Taian Saraiva; Bjerklund, Ida Smedheim (Master thesis, 2018)Positive, negative and neutral emotional expressions transfer information about feelings, and attitudes towards other people. In organizations with high interaction among humans, emotion research is becoming increasingly ...