Browsing BI Open by Author "Wassenhove, Luk N. van"
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Collaboration–competition dilemma in flattening the Covid-19 curve
Wassenhove, Luk N. van; Jahre, Marianne (Peer reviewed; Journal article, 2022)Testing for COVID-19 is a key intervention that supports tracking and isolation to pre-vent further infections. However, diagnostic tests are a scarce and finite resource, soabundance in one country can quickly lead to ... -
Organizing for Permanent Beta: Performance Measurement Before versus Performance Monitoring After Release of Digital Services
van Oorschot, Kim E.; Akkermans, Henk; Wassenhove, Luk N. van; Wang, Yan (Peer reviewed; Journal article, 2022)Purpose: Due to the complexity of digital services, companies are increasingly forced to offer their services ‘in permanent beta’, requiring continuous fine-tuning and updating. Complexity makes it extremely difficult to ...