• The effects of noise control in coffee tasting experiences 

      Bravo-Moncayo, Luis; Reinoso-Carvalho, Felipe; Velasco, Carlos (Journal article; Peer reviewed, 2020)
      The present research investigates the general effect of auditory noise control in individual’s eating and drinking experiences. In particular, the study applied passive vs active commercial headphone noise control techniques ...
    • Extrinsic Auditory Contributions to Food Perception & Consumer Behaviour: An Interdisciplinary Review 

      Spence, Charles; Reinoso-Carvalho, Felipe; Velasco, Carlos; Wang, Qian Janice (Journal article; Peer reviewed, 2019)
      Food product-extrinsic sounds (i.e., those auditory stimuli that are not linked directly to a food or beverage product, or its packaging) have been shown to exert a significant influence over various aspects of food ...
    • Marketing sonified fragrance: Designing soundscapes for scent 

      Spence, Charles; Di Stefano, Nicola; Reinoso-Carvalho, Felipe; Velasco, Carlos (Journal article; Peer reviewed, 2024)
      Auditory branding is undoubtedly becoming more important across a range of sectors. One area, in particular, that has recently seen significant growth concerns the introduction of music and soundscapes that have been ...
    • Paradoxes, challenges, and opportunities in the context of ethical customer experience management 

      Velasco, Carlos; Reinoso-Carvalho, Felipe; Barbosa Escobar, Francisco; Gustafsson, Anders; Petit, Olivia (Journal article; Peer reviewed, 2024)
      This article examines paradoxes, challenges, and opportunities in the context of ethical customer experience management. Central to this discussion are different stakeholders such as firms, customers, policymakers, regulators, ...
    • Post-conflict marketing: The role of former conflict stakeholder on post-conflict product/service valuation across countries 

      Rodriguez, Brayan; Reinoso-Carvalho, Felipe; Motoki, Kosuke; Velasco, Carlos (Peer reviewed; Journal article, 2024)
      This research examined the role of post-conflict marketing in supporting businesses within conflict-affected regions, aligning with the objectives of UN Sustainable Development Goal 16 to foster peaceful societies amid ...
    • Seasonal multisensory eating experiences in Norway and Colombia 

      Tran, Huy; Veflen, Nina; Reinoso-Carvalho, Felipe; Tabassum, Farhana; Velasco, Carlos (Journal article; Peer reviewed, 2023)
      Research on multisensory food perception suggests that most of our senses can influence eating experiences (Spence, 2020). The present research evaluates how different senses are engaged across country-specific eating ...