• A Review of Formal and Informal Regulations in the Nordic Influencer Industry 

      Abidin, Crystal; Hansen, Kjeld S.; Mathilde, Hogsnes; Newlands, Gemma Elisabeth Marjorie; Nielsen, Mette Lykke; Nielsen, Louise Yung; Sihvonen, Tanja (Peer reviewed; Journal article, 2020)
      This article provides a systematic review of laws, guidelines, and best practices related to the Nordic influencer industry as of the year 2020. We highlight some nuanced differences or shortfalls across Denmark, Finland, ...
    • Collective Action and Provider Classification in the Sharing Economy 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Fieseler, Christian (Journal article; Peer reviewed, 2018)
      Conditions in the sharing economy are often favourably designed for consumers and platforms but entail new challenges for the labour side, such as substandard social-security and rigid forms of algorithmic management. Since ...
    • Consumer segmentation within the sharing economy: The case of Airbnb 

      Lutz, Christoph; Newlands, Gemma Elisabeth Marjorie (Journal article; Peer reviewed, 2018)
      The sharing economy is a global phenomenon with rapid growth potential. While research has begun to explore segmentation between users and non-users, only limited research has looked at consumer segmentation within sharing ...
    • Crowdwork and the Mobile Underclass: Barriers to Participation in India and the United States 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph (Journal article; Peer reviewed, 2020)
      Online crowdwork platforms have been praised as powerful vehicles for economic development, particularly for workers traditionally excluded from the labor market. However, there has been insufficient scrutiny as to the ...
    • Fairness, Legitimacy, and the Regulation of Home-Sharing Platforms 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph (Journal article; Peer reviewed, 2020)
      Purpose – The purpose of this study is to contribute to current hospitality and tourism research on the sharing economy by studying the under-researched aspects of regulatory desirability, moral legitimacy, and fairness ...
    • Privacy and smart speakers: A multi-dimensional approach 

      Lutz, Christoph; Newlands, Gemma Elisabeth Marjorie (Journal article; Peer reviewed, 2021)
      Over the last few years, smart speakers such as Amazon Echo and Google Home have become increasingly present within British households. Yet, privacy remains a prominent concern in the public discourse about smart speakers, ...
    • Recommendations for the Sharing Economy: (Re-)Balancing Power 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Fieseler, Christian (Research report, 2018)
      This report, ‘Recommendations for the Sharing Economy: (Re-)Balancing Power’, forms one element of a European Union Horizon 2020 Research Project on the sharing economy: Ps2Share ‘Participation, Privacy, and Power in the ...
    • Sharing by Proxy: Invisible Users in the Sharing Economy 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Hoffmann, Christian Pieter (Journal article; Peer reviewed, 2018)
      With the future of work increasingly data-driven, platforms automate decisions based on the collection of vast quantities of user data. However, non-users constitute a challenge as they provide little to no data for either ...
    • The Conditioning Function of Rating Mechanisms for Consumers in the Sharing Economy 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Fieseler, Christian (Journal article; Peer reviewed, 2019)
      Purpose The purpose of this paper is to explore how rating mechanisms encourage emotional labor norms among sharing economy consumers. Design/methodology/approach This study follows a mixed-methods research design. ...
    • Trading on the Unknown: Scenarios for the Future Value of Data 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Fieseler, Christian (Journal article; Peer reviewed, 2019)
      In this article, we explore the practices of extensive data collection among sharing economy platforms, highlighting how the unknown future value of big data creates an ethical problem for a fair exchange relationship ...