Browsing BI Open by Author "Klemsdal, Lars"

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Resisting or facilitating change? How street-level managers’ situational work contributes to the implementation of public reforms

Klemsdal, Lars; Andreassen, Tone Alm; Breit, Eric Martin Alexander (Peer reviewed; Journal article, 2022)

Managers of street-level organizations play an important role in the successful implementation of public reforms. A prevailing view within the public administration literature is that this work involves the adaptation ...