• Sharing by Proxy: Invisible Users in the Sharing Economy 

      Newlands, Gemma Elisabeth Marjorie; Lutz, Christoph; Hoffmann, Christian Pieter (Journal article; Peer reviewed, 2018)
      With the future of work increasingly data-driven, platforms automate decisions based on the collection of vast quantities of user data. However, non-users constitute a challenge as they provide little to no data for either ...