• Authenticity and the Sharing Economy 

      Bucher, Eliane; Fieseler, Christian; Fleck, Matthes; Lutz, Christoph (Journal article; Peer reviewed, 2018)
      Based on a qualitative interview-study as well as on a quantitative survey among users of the room sharing platform Airbnb, we show that situational closeness between sharing economy consumers and providers may prompt ...
    • Muzzling social media: The adverse effects of moderating stakeholder conversations online 

      Buhmann, Alexander; Maltseva, Kateryna; Fieseler, Christian; Fleck, Matthes (Journal article; Peer reviewed, 2021)
      Many organizations struggle to meaningfully engage with their stakeholders on political, societal and environmental topics via social media. Often such discourses unravel into splintered and negative conversations, raising ...