Being a networking firm on a day-to-day basis: customer and supplier routines in the Global Fish case

Abstract

This paper takes an ostensive-performative perspective on inter-organisational routines in discussing how Global Fish – a small fish processor organisation - handles resource use variety in regular supplier and customer interactions. On the supply side, informal interaction circumvents formally designed routines. On the customer side, routines are connected across customer relationships through time. The routines are therefore one starting point for the co-ordination, use and organising of Global Fish’s resource collection for any given catching season.