Analysis of the use of Artificial Intelligence in Improving the Decision-Making Process in the Organization

Abstract

With the advancement of technology, the use of artificial intelligence is expanding increasingly among people. The findings of this research show that for more effective use of artificial intelligence to have a more efficient and logical AI-supported decision-making process, it is necessary to pay attention to important factors such as the quality of intrinsic data. This study, referring to the literature on organizational decision-making and artificial intelligence, shows that investigating the impact of artificial intelligence, in addition to investigating knowledge, technical, and algorithmic exploration, requires research in data and moderating factors. The answer to the research question provided valuable insight into the impact of intrinsic data quality on the quality of AI-supported decision-making processes. This study examines the theoretical findings and then makes suggestions for future research, along with management recommendations and possible limitations of this study.