|dc.description.abstract||Purpose – The purpose of this thesis is to investigate the impact different aspects
of culture have on knowledge transfer in project-intensive IT companies.
Design/methodology/approach – Multiple case study of two IT consultancy
companies. The data was collected through in-depth semi-structured interviews
with 12 participants.
Findings – Findings have identified five main categories of factors within
organizational culture that has a significant effect on knowledge transfer in
project-intensive IT companies. These categories are organizational values,
relationships and communication, leadership, projects, and individual factors.
Research limitations/implications – Future research should further investigate
the categories identified in this study. Especially, the role of leadership and age
distribution in terms of organizational culture and knowledge transfer.
Practical implications – The role of organizational values, cooperation, and
leaders’ behavior are all crucial for successful knowledge transfer. Knowledge
transfer must be supported by organizational values, cooperation creates the best
environment for knowledge transfer, and leaders must be aware of their own
Originality – This study contributes to an increased understanding of how
organizational culture affects knowledge transfer, especially in the context of
project-intensive IT organizations.
Keywords Knowledge transfer, Organizational culture, Project-intensive IT