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dc.contributor.authorFagerstrøm, Asle
dc.contributor.authorBendheim, Liv Marie
dc.contributor.authorSigurdsson, Valdimar
dc.contributor.authorPawar, Sanchit
dc.contributor.authorFoxall, Gordon R.
dc.date.accessioned2019-08-27T09:17:03Z
dc.date.available2019-08-27T09:17:03Z
dc.date.created2019-08-15T07:27:54Z
dc.date.issued2019
dc.identifier.citationManagerial and decision economics. 2019nb_NO
dc.identifier.issn0143-6570
dc.identifier.urihttp://hdl.handle.net/11250/2611138
dc.description.abstractThis study empirically investigates the marketer and customer's co‐creation process within the context of the marketing firm. Based on principles from bilateral contingencies, findings from a conjoint study (n = 98) indicate that utilitarian and informational reinforcing consequences from the marketer have a stronger impact on customers' co‐creation behavior relative to informational reinforcing consequences from other customers. Consequently, analyzing the impact of important reinforcing contingencies through the lens of bilateral contingencies expands our understanding of how and why co‐creation outcomes might occur. Also, a good co‐creation process may increase the business companies' research and intelligence and, as a consequence, strengthen their competitiveness.nb_NO
dc.description.abstractThe marketing firm and co‐creation: An empirical study of marketer and customer's co‐creation processnb_NO
dc.language.isoengnb_NO
dc.publisherWileynb_NO
dc.titleThe marketing firm and co‐creation: An empirical study of marketer and customer's co‐creation processnb_NO
dc.typeJournal articlenb_NO
dc.typePeer reviewednb_NO
dc.description.versionacceptedVersionnb_NO
dc.rights.holderAuthors are permitted to self-archive the peer-reviewed (but not final) version of a contribution on the contributor's personal website, in the contributor's institutional repository or archive, subject to an embargo period of 24 months for social science and humanities (SSH) journals and 12 months for scientific, technical, and medical (STM) journals following publication of the final contribution.nb_NO
dc.source.journalManagerial and Decision Economicsnb_NO
dc.identifier.doi10.1002/mde.3076
dc.identifier.cristin1716047
cristin.unitcode158,11,0,0
cristin.unitnameInstitutt for markedsføring
cristin.ispublishedtrue
cristin.qualitycode1


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