Service research and marketing theory have found value co-creation to be a key element in the business-to-business (B2B) context. Value can also be co-destroyed by the same actors who interact to create it. However, very ...

Purpose: Identifying and developing high potential individuals is fundamental to successful companies and organisations. The present study focuses on the personality traits of high potential individuals. Design: The High ...

In today’s constantly changing and unpredictable business environment, organizations and employees are required to show resilient behaviors. While there is emerging research on leadership styles and employee resilience, ...

Transparency is now a fundamental principle for data processing under the General Data Protection Regulation. We explore what this requirement entails for artificial intelligence and automated decision-making systems. We ...

'Traveling ideas' denotes that virtually identical management ideas crop up more or less simultaneously in similar organizations globally. The encounter between thought and practice may be lasting; beliefs may affect ...

Many critical and unexpected situations are handled by people that have never met. In the literature, development of immediate trust has been identified as a prerequisite for such temporary groups and leadership to function ...

Is trying to earn status effective or self-defeating? We show that whether effort increases or decreases admiration and respect (i.e., status) depends on how the person is trying to earn status. Groups evaluate people along ...

Purpose – The purpose of this paper is to contribute to the literature on customer orientation by developing and empirically testing a model that attempts to explain the elements that constitute customer orientation and ...

If you are trying to persuade someone, expressing your opinion with certainty intuitively seems like a good strategy to maximize your influence. However, Karmarkar and Tormala (2010) found that the effectiveness of this ...