• How can Meltwater News increase their customer retention in Singapore? 

      Selvig, Henry; Yu, John Ching-Der; Vu, Sara Thi; Srikhamtha, Yong (Bachelor thesis, 2012-11-05)
      This project’s objective is to increase the customer retention. Further research shows that in order to do so, it will be crucial to read, meet and exceed the client’s expectations. Customers of Meltwater Group Singapore ...