Browsing BI Open by Author "Birkeland, Maren"

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An organizational culture for excellence in service: fostering favorable conditions for tailoring, improvisation, and judgement through a system of six sets of practices

Börjesson, Linn Ellinor; Birkeland, Maren (Master thesis, 2017)

A growing body of theory and research applies a cultural perspective to the description of organizational phenomena. We have designed the multiple case study in this thesis report to contribute to this line of research ...