• The development of a calling by hospitality employees during an extreme event 

      Zhou, Abby Jingzi; Jiang, Yangyang; Zhou, Steven Shijin; Lapointe, Émilie; Bai, Yuntao (Peer reviewed; Journal article, 2024)
      This study explores the development of a calling by hospitality employees during extreme events. Despite the importance of a calling in the hospitality industry, the process of its cultivation has not been explored. Using ...