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Handelshøyskolen BI [6185]
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The impact of corporate social irresponsibility on prosocial consumer behavior
(Peer reviewed; Journal article, 2024)Corporate social irresponsibility (CSI) refers to violations of the social contract between corporations and society. Existing literature documents its tendency to evoke negative consumer responses toward the firm involved, ... -
Joint Search over the Life Cycle
(HOFIMAR Working Paper Series;5, Working paper, 2024-05-09)This paper provides novel evidence that the added worker effect – labor force entry upon spousal job loss – is substantially stronger for young than old households. Using a life cycle model of two-member households in a ... -
SEQUENTIAL PRICE SETTING: THEORY AND EVIDENCE FROM A LAB EXPERIMENT
(Peer reviewed; Journal article, 2023)In the Varian (1980; American Economic Review 70(4) (1980), 651–59) model of price competition, a change from simultaneous to sequential price setting dramatically changes equilibrium strategies, and in the unique symmetric, ... -
Regulating short-term rental platforms: the effects of local regulatory responses on Airbnb’s operations in Europe
(Peer reviewed; Journal article, 2024)Many digital platforms offer services that affect real-world socio-economic processes. One example is the impact of short-term rental platforms such as Airbnb or Wimdu on cities and neighborhoods. Because these platforms ... -
Customer Experience (CX), Employee Experience (EX), and Human Experience (HX): Introductions, Interactions, and Interdisciplinary Implications
(Peer reviewed; Journal article, 2024)The purpose of this paper is to provide an overview of what (service) experience is and examine it using three distinct perspectives: customer experience (CX), employee experience (EX), and human experience (HX).
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