dc.contributor.author	Santhanam, Prakash
dc.date.accessioned	2018-02-15T09:47:18Z
dc.date.available	2018-02-15T09:47:18Z
dc.date.issued	2017
dc.identifier.uri	http://hdl.handle.net/11250/2484942
dc.description	Masteroppgave(MSc) in Master of Science in Business, Logistics, operations and supply chain management - Handelshøyskolen BI, 2017	nb_NO
dc.language.iso	eng	nb_NO
dc.publisher	BI Norwegian Business School	nb_NO
dc.subject	logistics supply	nb_NO
dc.subject	chain management	nb_NO
dc.subject	logistikk	nb_NO
dc.subject	forsyningskjeder	nb_NO
dc.subject	ledelse	nb_NO
dc.title	Optimization of icenet's call centre performance using queuing theory approach	nb_NO
dc.type	Master thesis	nb_NO

Optimization of icenet's call centre performance using queuing theory approach